Shipping
1 - Shipping Your Package
Packages are generally shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before selecting this delivery method, as it incurs additional costs. Regardless of the chosen delivery method, we will send you a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We recommend grouping all your items in one order. We cannot group two distinct orders, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special care is taken to protect fragile objects.
Box dimensions are appropriate, and your items are properly protected.
2 - Shipping Fees
Domestic Shipping: Tunisia
Delivery between 24 and 72 hours, excluding Sundays and public holidays, throughout Tunisian territory.
- Fees for packages sent via private transport companies:
Package fees: 6.000 DT / 15.000 DT / 30.000 DT / 75.000 DT / 350.000 DT
Package prices vary depending on the weight and volume of each package. Packages sent by La Poste are charged according to the Tunisian Post’s pricing list.
International Shipping
Delivery between 3 and 7 days from the time the carrier takes charge of the package, excluding Sundays and public holidays.
Package fees: 30.000 DT / 90.000 DT / 150.000 DT / 250.000 DT / 550.000 DT
Package prices vary depending on the weight and volume of each package.
3 - Delivery Schedule
Order Day | Express Mode (Delivery Day) |
Standard Mode (Delivery Day) |
---|---|---|
Monday before 1:00 PM | Wednesday | Thursday or Friday |
Tuesday before 1:00 PM | Thursday | Thursday or Friday |
Wednesday before 1:00 PM | Friday | Friday or Monday |
Thursday before 1:00 PM | Monday | Monday or Tuesday |
Friday before 1:00 PM | Monday | Tuesday or Wednesday |
Saturday | Tuesday | Wednesday or Thursday |
Sunday | Tuesday | Thursday or Friday |
4 - Useful Links to Track Your Package
www.e-suivi.poste.tn
www.poste.tn