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Shipping

1 - Shipping Your Package

Packages are generally shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before selecting this delivery method, as it incurs additional costs. Regardless of the chosen delivery method, we will send you a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We recommend grouping all your items in one order. We cannot group two distinct orders, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special care is taken to protect fragile objects.

Box dimensions are appropriate, and your items are properly protected.

2 - Shipping Fees

Domestic Shipping: Tunisia

Delivery between 24 and 72 hours, excluding Sundays and public holidays, throughout Tunisian territory.

  • Fees for packages sent via private transport companies:

Package fees: 6.000 DT / 15.000 DT / 30.000 DT / 75.000 DT / 350.000 DT

Package prices vary depending on the weight and volume of each package. Packages sent by La Poste are charged according to the Tunisian Post’s pricing list.

International Shipping

Delivery between 3 and 7 days from the time the carrier takes charge of the package, excluding Sundays and public holidays.

Package fees: 30.000 DT / 90.000 DT / 150.000 DT / 250.000 DT / 550.000 DT

Package prices vary depending on the weight and volume of each package.

3 - Delivery Schedule

Order Day Express Mode
(Delivery Day)
Standard Mode
(Delivery Day)
Monday before 1:00 PM Wednesday Thursday or Friday
Tuesday before 1:00 PM Thursday Thursday or Friday
Wednesday before 1:00 PM Friday Friday or Monday
Thursday before 1:00 PM Monday Monday or Tuesday
Friday before 1:00 PM Monday Tuesday or Wednesday
Saturday Tuesday Wednesday or Thursday
Sunday Tuesday Thursday or Friday

4 - Useful Links to Track Your Package

www.e-suivi.poste.tn

www.poste.tn